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Telephone number to use for Comparison sites: 02071 976 018 - Why?... because they sell your details!
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The new 'text-to-switch' rules. Regulator Ofcom found many people were put off switching because they knew when they phoned their old provider to begin the process, they'd be given the hard sell to stay. So you can now simply text 'PAC' for free to 65075 on any network and you'll...
- Be sent your 'porting authorisation code' (PAC) immediately via text. Give that to your new provider and it'll move your number across and cancel your old contract - within one working day. But if you don't want to keep your old number, you can instead text 'STAC' to 75075.
- Be told of any early exit fee if you're still in contract via the same text, so you can decide if it pays to switch. Plus, now Ofcom has also changed rules so if you're out of your minimum contract period, you can't be charged for the rest of your notice period after switching (providers did charge for up to 30 days).
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